Merchant services OS
AI-native merchant infrastructure
Merchant records
Unified merchant operating profile
Keep CRM state, underwriting packet status, processor fit, communication history, activation progress, and residual context attached to one merchant record.
Merchant record directory
Evergreen DispensaryCannabis · Cashless ATM
Documents pendingReplace voided check
Metro Smoke & VapeHigh-risk retail · PIN debit
ApprovedSchedule activation
Northline WellnessCannabis · Cashless ATM
Stalled activationEscalate no first transaction
Harbor BistroRestaurant · Credit and POS
Application startedCollect business license
Timeline
Recent merchant activity
AI Sales Agent booked onboarding call through Cal.com.
Resend email delivered document request to merchant owner.
Twilio SMS reply captured: merchant confirmed PIN debit interest.
Underwriting packet updated with three months of statements.